The Boss Factory ("we", "us") respects your privacy. This policy explains what information we collect through https://thebossfactory.ca, how we use it, and the choices you have.
Information we collect
We collect information you provide directly, such as:
- Name, email, and phone number submitted through our contact or quote forms
- Project details, dimensions, and any files or photos you send us
- Email address if you sign up for shop updates
- Order information if you purchase through our store or Etsy shop
We also collect basic technical information automatically (browser type, approximate location, pages viewed) through standard analytics, which does not identify you personally.
How we use your information
- To respond to quote requests and contact form submissions
- To process and fulfill orders, including shipping and personalization
- To send shop updates if you've opted in — you can unsubscribe anytime
- To improve our site and understand how visitors use it
We do not sell your personal information.
Your rights
You can ask us to access, correct, or delete the personal information we hold about you at any time by emailing us. We'll respond within a reasonable timeframe.
Contact us
Questions about this policy? Reach us at info@thebossfactory.ca.
We’ll walk you through it before you order.
Local pickup in Dieppe, NB · Free shipping across Canada & USA · worldwide shipping available.